Delete your ClockBelt account
Last updated: October 18, 2026
This page explains how to delete your account in ClockBelt, the time clock and job costing app from TradeOps LLC, and what happens to your information. You can do it in the app, or ask us by email without opening the app.
Option 1: In the app
- Open ClockBelt and sign in.
- Tap More.
- Tap Delete my account and confirm.
Your account is deleted right away, and you are signed out.
Option 2: By email
Send an email to support@clockbelt.com with the subject "Delete my account" and include:
- your company code,
- your username, and
- your name.
Never send your PIN. We may contact you, or your company's owner, to confirm that the request really comes from you. We complete email requests within 30 days and reply to let you know when it's done.
What gets erased
- Your sign-in (username and PIN)
- Your phone number
- Your device tokens, so reminders stop
- Your settings
What your employer keeps
Employers are legally required to keep hours and pay records (for example, under US payroll record-keeping rules). So your name stays attached to the hours and pay records in your employer's company. Those records remain part of your employer's company records and are kept while the company account is active.
Questions about those records? Ask your employer, or email us.
Company owners: closing a company
If you are your company's only owner, you close the company instead of deleting just your account.
- Download a backup first: Settings → Download backup. You will not be able to get your records back after the company is deleted.
- Close the company. It is locked immediately.
- All of the company's records are permanently deleted within 30 days.
You can also ask to close your company by email at support@clockbelt.com, with your company code and username.
Timeline
- In the app: sign-in, phone number, device tokens and settings are erased right away.
- By email: the same, within 30 days of your request.
- Closing a company: locked right away; all records permanently deleted within 30 days.
- Backups: we keep daily backup snapshots for 5 days, so deleted information disappears from backups within 5 days after it is deleted.
More details are in our Privacy Policy.